Did you know there is a new contraceptive hub in town that caters to the needs of women and families who are seeking family planning services?
Nigerians now have access to an effective service that improves the quality of life of individuals and families.
This we do by empowering them to continue their education, plan childbirth, space and raise happy and healthy children.
For many, family planning has become an important poverty alleviation measure.
Interestingly, it offers these individuals/families the opportunity to plan, invest and save for the future.
Honey&Banana Connect, is the first toll-free Family Planning Call Centre in Nigeria.
It was introduced by DKT Nigeria, as a solution to poor access to affordable, quality family planning services experienced by many nationwide especially in private hospitals.
With a short and easy to remember code – 55059, Honey&Banana Connect can be reached via all networks for free excluding GLO.
Another interesting feature of this one-of-a-kind Call Centre is that all calls are live with agents who provide quick response to callers’ questions.
At Honey&Banana Connect, callers get absolute confidentiality and privacy. They never have to worry about their information getting out.
Also, each agent is readily available to listen and attend to any contraceptive and reproductive health related question. This they do without judging the caller based on age or marital status.
Language is also not a barrier at Honey&Banana Connect. Callers are responded to in any of the 5 major Nigerian Languages: English, Pidgin, Hausa, Yoruba, and Igbo.
Honey&Banana Connect offers all-round contraception services to callers.
A call to 55059 is not just another call but the beginning of a contraceptive journey like no other.
The Process AT Honey&Banana Contraceptive Hub
A typical call to Honey&Banana Connect starts with the call agent providing the caller with detailed information on all available contraceptive methods.
This is followed by a referral to a trained healthcare professional at the nearest clinic for the desired family planning or contraceptive method.
During the referral process our call agents book an appointment for each caller at the preferred clinic through call or text messaging.
Afterwards, they provide the caller with detailed information about the clinic as well as the doctor or nurse who will be offering the desired contraceptive service.
You may also find this article: Side Effects Of Birth Control Options helpful
The referral clinics are from a list of DKT Partner Clinics across Nigeria.
They are certified only after successful completion of contraceptive trainings carried out by DKT.
These clinics in partnership with DKT Nigeria, offer affordable contraceptive services to Honey&Banana Connect callers. this eases access to family planning products and services.
These Partner Clinics understand they need to provide youth friendly services. We train them because we want our youth to visit without fear of judgement.
Contraceptive Hub Follow-ups
Finally, we amp up the Honey&Banana Connect customer experience by calling back our callers after they have adopted their preferred contraceptive methods at the clinic.
This follow up is to ensure complete satisfaction with the services provided at the clinic.
Also, it enables us ensure each caller is enjoying the chosen method.
This follow-up continues on a quarterly basis for up to one year.
Honey&Banana Connect operates from Monday to Saturday from 8am to 8pm.
It is no doubt a sure plug for everyone who needs a contraceptive service they can trust and enjoy.
Call Honey&Banana Connect today and let us take this journey together. Take charge of your life; dial 55059. It’s free.
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